Print this Page
Master Instruments Pty Ltd
Master Instruments respects and upholds the rights of its customers &
site visitors to privacy.
Master Instruments will receive certain personal and company information from
you and may request information to help us fulfil your orders and better service
Master Instruments undertakes not to sell, rent or trade this
Customers and members have the right to update any incorrect contact details
and we encourage you to do so.
Master Instruments relies on third party suppliers or agents to conduct
activities such as fulfilment and delivery of your orders, printing, mail-outs,
and payments processing. Information will only be disclosed to other service
providers to the extent necessary to enable them to undertake their contracted
Master Instruments may disclose private customer or visitor information when
Master Instruments is required to do so by law or when the member specifically
consents in writing to the use or disclosure.
Personal credit information that you provide will be only used in accordance
with the requirements of the Australian Commonwealth Privacy Act, 1988.
128 bit encryption software and other security measures are used to prevent
unauthorised access to credit card information. If you know or suspect that your
credit card number has been used fraudulently after placing an order with us
please contact us as soon as possible.
Use of E-mail Addresses
Master Instruments may use your e-mail address to advise you of any changes
to our service or, from time to time, to send you marketing communications. If
we send you an e-mail for a marketing purpose, we will give you the option of
not receiving further communications of this nature.
Third Party Sites
Master Instruments assumes no responsibility for the information practices of
other sites that may be accessed from the Master Instruments site and encourages
users to review the privacy policies of any supplier or service provider before
disclosing any personal or confidential information.
We collect information on web site activity for statistical purposes through
the use of ‘cookies’. This information does not on its own identify an
individual but provides Master Instruments with statistics that we can use to
analyse and improve our web site and services. (A cookie is a small packet of
information placed on a user's hard drive that tracks website navigation. A
cookie can, for example, be used to store address information so that a user
does not need to re-enter it on subsequent visits. Most internet browsers allow
Access to Personal/Member Information
Customers and members may request access to their personal/member information
held by Master Instruments. Such requests must be in writing to Master
Instruments. A fee for reasonable costs incurred may be charged in responding to
these requests. We will make this fee known to you before it is incurred.
Master Instruments Contact Details
For privacy and information matters contact Master Instruments at the
following e-mail and postal addresses.